Effective January 1, 2023, Holyoke Pediatric Associates is accepting only newborns to our practice as well as siblings of our current patients. We expect that this will be a temporary change, and we anticipate that we will be able to accept new patients soon. This decision was made to allow for the best possible care to our current patients and their families. Thank you for your understanding during this temporary change.

New or Transferring in to Holyoke Pediatrics

Prior to booking your first appointment at Holyoke Pediatrics, we must have your medical records on file.

To transfer medical records to our office you should complete one of the following:

• Sign an Authorization for Release of Medical Records form in our office or mail/fax/email the completed form to the Holyoke office
  
  • Mail to: Holyoke Pediatric Associates, LLP 150 Lower Westfield Road, Holyoke MA 01040 Attention Medical Records.
  • Fax to: 413-536-1087
  • Email to: [email protected]
• Sign an Authorization for Release of Medical Records form at your previous primary care office
• If you already have medical records including immunization history on hand, they must be sent to the Holyoke office

You must have your insurance information available for verification prior to booking. We accept most insurances. To view a list of our most commonly accepted insurances please click here. If you do not see your insurance listed, please call your insurance company to verify that we are in network with them.  If you need additional assistance, please contact our billing department 413-536-2393 option 8.  If a Holyoke Pediatrics provider is not listed as the primary care provider on your insurance policy, please call the member services number located on the back of your insurance card and choose one of our providers prior to booking. All information must be verified with an HPA Customer Associate before booking any appointments. Be sure to bring any and all insurance cards along with your copayments. Copayments are due at the time of service. If copayment is not paid at time of service a $15 billing fee is incurred.

*Please Note: We will not book any appointments until medical records are received.  To complete additional First Visit forms, click here.

Newborns

Expecting or adopting?  We love meeting expectant parents at Holyoke Pediatrics.  Having a baby is one of the most exciting times in your life and you may have many questions.  Here at Holyoke Pediatrics we are committed to keeping your baby healthy and providing you with the tools needed to parent with confidence.  We know how important it is to find the right pediatrician for your new baby.  We encourage all expecting parents to schedule a free prenatal consult with one of our providers who can answer all of your questions. This service is offered at no charge, but we request that you call to schedule an appointment.  Please call 413-536-2393 option 3 and we will address your questions about our practice and coordinate a prenatal consult with the provider you have chosen.

Our pediatricians are on staff at Baystate Medical Center and we take care of our newborn patients there every morning. If you deliver at Baystate Medical Center, please be sure to notify the hospital staff that you have chosen Holyoke Pediatrics as your baby's pediatrician.  If you deliver at a hospital other than Baystate Medical Center, your newborn will be taken care of by that hospital's staff pediatrician, but be sure to tell them you are selecting Holyoke Pediatrics as your child's pediatrician office.  On the day of your baby’s discharge from the hospital, please call our office to register your baby and schedule a Newborn Visit.  Usually this appointment is booked within 1-2 days of discharge.  The pediatrician discharging your baby will tell you when your newborn should be seen for this first appointment.  Be sure to also contact your employer and/or your insurance company to have your new baby added onto your policy.