KFCA is Featured in a National Newsletter
- posted: Jun. 01, 2023
Shep Hyken just featured a story about Kansas City Foot and Ankle in his national newsletter, entitled "Please Put Me Back On Hold." Shep used the new Kansas City Foot and Ankle's message on hold as an example of turning a "pain point" with patients into a positive experience. Here is the link to read the article:
https://hyken.com/customer-service-strategies/please-put-me-back-on-hold/
Shep is an award-winning Keynote Speaker and World-Renowned Keynote Speaker in Customer Service & Customer Experience. Shep has worked with the world’s best brands to help them build a culture centered around the customer. His presentations consistently get rave reviews for being engaging and informative. The National Speakers Association inducted Shep into its Hall of Fame for lifetime achievement in the professional speaking industry.
- posted: Jun. 01, 2023
Shep Hyken just featured a story about Kansas City Foot and Ankle in his national newsletter, entitled "Please Put Me Back On Hold." Shep used the new Kansas City Foot and Ankle's message on hold as an example of turning a "pain point" with patients into a positive experience. Here is the link to read the article:
https://hyken.com/customer-service-strategies/please-put-me-back-on-hold/
Shep is an award-winning Keynote Speaker and World-Renowned Keynote Speaker in Customer Service & Customer Experience. Shep has worked with the world’s best brands to help them build a culture centered around the customer. His presentations consistently get rave reviews for being engaging and informative. The National Speakers Association inducted Shep into its Hall of Fame for lifetime achievement in the professional speaking industry.
Kansas City – North
9501 North Oak Trafficway Bldg. 4 Suite 200,
Kansas City, MO 64155
Kansas City – South
1010 Carondelet Dr Suite 301,
Kansas City, MO 64114
Hours of Operation
Monday
8:00 am - 5:00 pm
Tuesday
8:00 am - 5:00 pm
Wednesday
8:00 am - 5:00 pm
Thursday
8:00 am - 5:00 pm
Friday
8:00 am - 4:00 pm
Saturday
Closed
Sunday
Closed
