Office

Comfort and convenience are the hallmarks of Heartland Dermatology's office operations. To ensure your convenience, below is the information you need about our hours, location, appointment scheduling, insurance acceptance and billing.

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Appointments

We know you have many choices when choosing a dermatologist in Clive, IA, so we have made requesting an appointment a simple and convenient process via our Web site. If, for any reason you cannot keep a scheduled appointment, or will be delayed, please call us as soon as possible.

Insurance and Billing

We accept most traditional insurance plans. Please contact our office to verify acceptance of your plan. Qualifications for insurance coverage may differ due to the uniqueness of each procedure and differences in individual's insurance plan. We are happy to file insurance for your reimbursement as long as you are free to choose your own dermatologist. If your claim has a deductible or coinsurance applied, this will also be collected at time of service.

We accept the following Insurances:

• Blue Cross Blue Shield
• Medicare
• Midlands Choice (Aetna, Cigna)
• First Administrators
• PHCS (Private Health Care System)
• Medicaid (By Physician Referral)
• United Healthcare

We do not participate with Unity Point Insurance or Humana Medicare- Out of network benefits would apply.

Payment Options

We accept checks, cash or credit cards (Mastercard, Visa, Discover, Care Credit). We also offer a flexible payment plan and Care Credit . Please see our Financial Coordinator for details.

Co-payments

Co-payments are due at the time of service. If our office does not participate with your insurance, full payment is due at the time of service. More info on co-pays

Referrals

Referrals are necessary if required by your insurance plan and we must have the referral number before you are seen. Many insurances will not allow retroactive referrals after you have been seen by us. If a referral is required from an insurance company, it is the patients responsibility to verify their insurance and obtain the referral.