Important Announcement re: After Hours Advice Line


As you know medical costs continue to climb and we are currently confronted with the need to change, and pay significantly more for, our after hours advice calls.  We are committed to providing thorough and timely medical advice for your family, including after hours. 

After an extensive search and review process, we are pleased to announce that starting on 2/1/24 we, along with all UBCP-affiliated practices, will be offering after hours advice through a new group, Anytime Pediatrics.  

When our office is closed, including on holidays, you may call Anytime Pediatrics for advice at (623) 663-1707. As before, if your child needs an after-hours appointment, appointments can be made at GoHealth in Oakland. One important change to note is that we will bill your insurance for these calls, and that these calls may be subject to a co-pay, co-insurance, or deductible, if not covered by your insurance. 

 

Prior to making an after-hour call, the providers at Berkeley Pediatrics recommend that you look up your child’s symptoms on the AAP website healthychildren.org symptom checker: 

https://www.healthychildren.or...

 


Sick Visits & After Hours

Getting Medical Advice:

For life-threatening emergencies, dial 911 to contact your local EMS service!

Check our Health Information page for some of the online resources we recommend.   Here is also a symptom checker through the AAP website: 

https://healthychildren.org/English/tips-tools/symptom-checker/Pages/default.aspx

Take a look to see if there might be things you can do at home to keep your child comfortable.  

During Normal Business Hours: Routine or less urgent health concerns should be directed to your physician during regular business hours. We will contact you about your concern as soon as possible. If you think your child needs an appoinment, urgently, please call the office. Children are seen by appointment only. Be sure to make separate appointment times for each sibling who is to be seen, this way, we can allow plenty of time for each patient. We are happy to provide same day appointments for urgent medical problems.

After Hours: If your child has an urgent medical need that cannot wait for regular office hours, call (510) 486-8344 to speak with an advice nurse.

Please remember that the advice line is for urgent after hours medical care only. Please contact your physician during normal business hours.

Urgent Care Visits After Hours:

Berkeley Pediatrics does provide urgent care visits on selected Saturday mornings . The single On-Call MD or nurse practitioner will see patients with serious medical concerns during those hours. Please call the office earlier in the day if you need an urgent visit.

After Hours Advice: (Starting Feb 1st, 2024) If your child has an urgent medical need that cannot wait for regular office hours, you can call Anytime Pediatrics for advice at (623) 663-1707.   Urgent care appointments if needed can be made at GoHealth (urgent care) in Oakland.  

One important change to note is that we will bill your insurance for these calls, and that these calls may be subject to a co-pay, co-insurance, or deductible, if not covered by your insurance. 

Prior to making an after-hour call, the providers at Berkeley Pediatrics recommend that you look up your child’s symptoms on the AAP website healthychildren.org symptom checker: 

 https://www.healthychildren.org/English/tips-tools/Symptom-Checker/Pages/default.aspx?gclid=Cj0KCQiAtaOtBhCwARIsAN_x-3K5qRVRVKGg5KpKpMal1f6Nn86CFqcwLBSTAf6XqBefMOQxY8XClicaAjONEALw_wcB

One of our doctors is on call at all times. 911 should be used for life-threatening emergenices. If there is an emergency or your child has a complicated problem, the on-call doctor can be reached through the advice nurse at Anytime Pediatrics. 

For emergency care, the emergency room at Children's Hospital, Oakland is excellent. As the waits can be long, only go the the Emergency Room for urgent conditions.



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