Atlas Dermatology 

CONSENT POLICY FOR COMMUNICATIONS (CALLS, EMAILS, SMS, MMS, AI CALLS, AND ROBOCALLS)

1. Introduction This policy outlines the consent required for communications via calls, emails, SMS, MMS, AI-powered calls, and robocalls by Atlas Dermatology. We are committed to protecting your privacy and ensuring that our communication practices comply with applicable laws and regulations, including but not limited to the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, General Data Protection Regulation (GDPR), and California Consumer Privacy Act (CCPA). 2. Scope of Consent By providing your contact information, you consent to receive the following types of communications from Atlas Dermatology: Calls: Manual and automated calls to your mobile or landline number, including AI-powered calls, to provide information or updates relevant to your account, services, or inquiries. Emails: Promotional or transactional emails regarding services, special offers, or other relevant communications. SMS and MMS: Text messages (SMS) or multimedia messages (MMS) containing promotional or transactional information. AI Calls and Robocalls: Automated calls, including AI-powered calls and robocalls, for promotional, transactional, or informational purposes. By opting in, you agree that Atlas Dermatology may use these methods to contact you with information that may be of interest, including promotional offers, service updates, or account-related notifications. 3. Compliance with Governing Bodies We ensure all communication practices are compliant with relevant governing bodies and regulations: Telephone Consumer Protection Act (TCPA): We adhere to the TCPA, which regulates telemarketing calls, robocalls, and text messages. All automated calls or texts will include the option to opt out and will only be sent with your explicit consent. CAN-SPAM Act: All emails will include a clear opt-out option and identification of the sender. We ensure that commercial emails comply with CAN-SPAM requirements, providing an option to unsubscribe at any time. General Data Protection Regulation (GDPR): For residents of the European Union, we collect and use your personal data in compliance with GDPR. You have the right to withdraw consent at any time and request the deletion of your data. California Consumer Privacy Act (CCPA): California residents may request to opt out of communications and access or delete their personal information as per CCPA regulations. 4. Opting Out You have the right to opt out of receiving communications at any time. To opt out: Calls/SMS/MMS: Reply "STOP" to any text message or contact our customer service. Emails: Click the "unsubscribe" link in any email you receive from us. AI Calls and Robocalls: Follow the opt-out instructions provided during the call or contact our customer service team. We will process your opt-out request promptly in accordance with regulatory timelines and ensure you do not receive further communications unless you provide new consent. 5. Data Security and Retention Atlas Dermatology takes reasonable steps to secure your personal information, including contact details used for communication purposes. We only retain your information for as long as necessary to fulfill the purpose of the communication or as required by law. 6. Limitation of Liability To the fullest extent permitted by law, Atlas Dermatology shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our communication services. This includes any damages resulting from errors, interruptions, or delays in communication.