Alcatraz Ave Office: 1744 ALCATRAZ AVENUE, BERKELEY, CA 94703

Office: (510) 652-1720

Fax: (510)-652-2624

• Be clear about whether you need advice or an appointment.

• Give us reasonable times/ways to reach you with our response.

• If you have a detailed message, please consider texting our office phone number, or messaging via the portal
  

• We are happy to answer questions over the phone. When you leave a message, please be clear about how soon you need a response.

• Non-urgent messages: Alternate ways to reach us if we are closed: leave a voice mail, fax, or via our patient portal.
  

Any time of day, if you feel your child is experiencing a life threatening matter call 911 or immediately go to the nearest PEDIATRIC emergency room.

AFTER HOURS:

ADVICE CALLS:  please call Kiwi and choose the  menu option for our pediatric advice line

Pediatric After Hours clinic appointments:  click to use online scheduling

Kiwi Pediatrics is affiliated with the UCSF Benioff Children’s Physicians Pediatric After Hours Clinic located in Oakland and San Francisco. 

If you have difficulty reaching the advice nurse, please call our office and choose the on-call doctor from our menu.

If you are having an emergency, please call 911 or go to your nearest pediatric emergency room for assistance.

Electronic Communication with Kiwi:

Please use our portal,  Patient Fusion, instead of email. 

Please ask us how to get a portal account, if you do not have one. The portal is secure. E-mailing  is not secure or encrypted. For your privacy, our patient portal is preferred.

**Please note, e-mail is only for NON URGENT questions:  We try to respond within 3 working days.

Non urgent Email contact:  [email protected]

Robin Winokur, MD: [email protected]

Nanci Tucker, MD: [email protected]

Benjamin Jarrahi, MD:  [email protected]

Medication Refills:

Please do not call for medication refills outside of office hours. The easiest way to get refills is to CALL your pharmacy first and request a refill; after you call, your pharmacy will contact our office.