Understanding Dental Insurance Terminology

If you have a hard time understanding your dental insurance plan, particularly the treatments and services it covers, you’re not alone. That’s why the doctor and our team have put together a cheat sheet to help you through them.

It’s common for patients to get lost in the morass of the terms and phrases that surface when you’re dealing with a dental insurance plan. Knowing the commonly used terms can help speed up the process and enable you to get the most out of your coverage.

Common Terms

Annual Maximum: The most your policy will pay per year for care at Crystal Dental Care. It is often divided into cost per individual or per family.

Co-payment: Typically, a small amount the patient has to pay at the time of service before receiving care, and before the insurance pays for any portion of it.

Covered Services: A list of all the treatments, services, and procedures the insurance policy will cover fully under your contract.

Deductible: An amount you must pay out of pocket each year before the insurance company will contribute for any treatments or procedures. The amount can vary according to your plan.

Diagnostic Services: A category of treatments or procedures that most insurance plans will cover before the deductible, which may mean services that occur during preventive appointments with the doctor, including X-rays or general screenings.

Exclusions: Dental services not covered under a dental benefit program.

In-Network: An insurance company will usually cover a larger portion of the cost of the care if you see an in-network provider for treatment.

Out-of-Network: If you visit someone who is not a part of your provider’s network, the insurance company may pay for a portion of the care, but you will be responsible for a significantly larger share out of your pocket.

Lifetime Maximum: The most that an insurance plan will pay toward care for an individual or family over the entire life of the patient(s).

Limitations: A list of all the procedures the insurance policy does not cover. Coverage may limit the timing or frequency of a specific treatment or procedure, or exclude some treatments altogether.

Member/Insured/Covered Person/Beneficiary/Enrollee:  A person who is eligible to receive benefits under an insurance plan.

Premium: The regular fee charged by third-party insurers and used to fund the dental plan.

Provider: the doctor or other oral-health specialist who provides treatment.

Waiting Period: A specified amount of time that the patient must be enrolled with an insurance plan before it will pay for certain treatments.

It’s essential to understand the various insurance options available to you. Knowing what your insurance covers can save you major costs in the future.

the doctor and our dental staff hope this list of terms will help you understand your dental insurance plan better. Be sure to review your plan and ask any questions you may have about your policy the next time you visit our Crystal, Minnesota office.

Our Location

5640 W Broadway Ave Crystal, MN 55428-3510

Hours of Operation

Our Regular Schedule

Monday:

8:00 am-6:00 pm

Tuesday:

8:00 am-5:00 pm

Wednesday:

8:00 am-5:00 pm

Thursday:

7:00 am-4:00 pm

Friday:

8:00 am-1:00 pm

Saturday:

Closed

Sunday:

Closed

Testimonials

What Our Clients Say About Us

  • "This is a very professional place, but the atmosphere is so upbeat!!!! From the start of my interaction with the staff upon my leaving it was such a wonderful way to be treated. Everyone was so kind, caring, and considerate of my situation. They really put me at ease. The staff is Amazing!!!! I was overwhelmed by the experience. Thanks Crystal Dental Care!"
    Jon S.
  • "Michelle and Dr.Murphy were very helpful. Front desk ladies Tammy and I do apologize for forgetting the other ladies name, were so nice a welcoming. Everything was explained to me and I actually learn something regarding Diabetes and your oral health. Thanks again guys I will be back to get some treatments done in a few weeks."
    Shamika D.
  • "Great customer service! Wendy was so nice and super helpful with setting my appointment up and making sure I had all the right information. Thank you I will definitely refer everyone I know!"
    Queen A.
  • "Every staff member was kind and welcoming. I received clear and precise answers to all of my questions. Both the assistant and the dentist were gentle and respectful. I was given multiple options for a treatment plan with no pressure or up sales. It felt like affirming medical care. I’m looking forward to being a responsible and long term patient."
    Tobias B.
  • "Amy did a Fantastic job. She really put all of her skills in the cleaning. Probably the best cleaning I've ever had."
    Santos B.