Linden Oaks: 20 Hagen Drive, Suite 330, Rochester, NY 14625
Linden Oaks Ph: (585) 267-4040 Fax: (585) 267-4044
Canal Landing: 103 Canal Landing Blvd., Suite 12, Rochester, NY 14626
Canal Landing Ph: (585) 227-1080 Fax: (585) 723-7709

Telemedicine Instructions: If you have a smartphone or computer with a camera and microphone, you will be able to complete a telemedicine appointment. Patients will be contacted with a scheduled appointment time. Please click on the "live" link here to start your appointment with your provider. Proceed to your provider's link and log into your scheduled appointment time 15 minutes before your scheduled appointment.  You will then be put in the virtual waiting room. The Provider will click on your name when the encounter will begin. Please be patient as this is a new process. If the visit hasn't started in 30 minutes please call our office. 

Check here for further updates or call the office at (585) 227-1080 or (585) 267-4040  with any questions. Thank you for your patience during this challenging time.

Patient Info

  • Please bring a list of your current medications to all of your appointments.
  • You must contact your provider if you need to take any blood thinning medicines for any cardiovascular or neurologic disease. These medicines will need to be adjusted on an individual basis depending on your medical condition.
  • Please be aware that cancellation fees may apply for any missed appointments.
  • Our providers make every effort to respect our patient's time, however we appreciate your patience in understanding that emergencies may arise.
  • If biopsies are taken during your procedure, you will be contacted via mail or over the phone. If you do not receive the results within 2 weeks, then you may call our office . All of your results will also be sent to your primary care provider.
  • Requests for any prescription refills should be sent from your pharmacy directly electronically.

Patient Preps and Instructions

As a convenience for our patients we will offer many of our forms on this page for download. Please check back here often for new forms.


EGD/Gastroscopy/Upper Endoscopy:

Endoscopic Ultra Sound (EUS):

Endoscopic Retrograde Cholangio Pancreatography (ERCP):

Esophageal Manometry

Flexible Sigmoidoscopy:

Patient’s Bill of Rights

Patient Portal

Patient Forms

For your convenience, our patient forms are located below. Please download, print and complete the following forms so we can expedite your first visit:

Rochester Gastroenterology Forms

Adobe Acrobat Reader Download In order to view or print these forms you will need Adobe Acrobat Reader installed. Click here to download it.

Insurance and Billing

Affiliations: Unity Hospital and Rochester General Hospital

If a biopsy is done during your procedure the specimen will be sent to Rochester Regional (ACM) Labs.

Please contact our office to verify acceptance of your insurance plan. Qualifications for insurance coverage may differ due to the uniqueness of each procedure. We are happy to file insurance for your reimbursement as long as you are free to choose your own gastroenterologist.

Payment Options

Please contact our billing company with any billing or payment questions at (585) 385-9030

What To Expect

Being well-prepared for your appointment will ensure that the doctor has all of the needed information to provide the best possible care for you. It will also help alleviate any unnecessary anxiety you may be feeling prior to your first appointment. Educate yourself on your symptoms by reviewing the content on this website. Also, take some time to review our staff page and familiarize yourself with the doctors. We look forward to your first visit.

Contact Us

Office Hours


9:00 am-4:00 pm


9:00 am-4:00 pm


9:00 am-4:00 pm


9:00 am-4:00 pm


9:00 am-4:00 pm