Virgin Islands Gastroenterology

Comfort and convenience are the hallmarks of VIGI's office operations. To ensure your convenience, below is the information you need about our hours, location, appointment scheduling, insurance acceptance and billing.

We are located directly behind the Roy Lester Schneider Hospital in the Paragon Medical Building. We are on the 2nd floor directly across from the elevator.

Click here for door to door driving directions

Billing and Insurance Policies:

Payment for services is expected at the time of your visit unless prior arrangements have been made.

We accept most major insurance plans, Medicare and Medicaid.

If you have insurance, we will bill your insurance company directly. However, you are responsible for paying your co-payment or unmet deductible amount at the conclusion of your visit.

We accept cash, checks and Visa, MasterCard and Discover.

Scheduling Appointments:

You may schedule an appointment with one of our providers by calling (340) 714-1122.

While our staff makes every effort to stay on established schedules, there may be occasions where the Doctors are called into an emergency and your appointment time may be delayed. We will make every effort to minimize delays.

For New Patients:

Please arrive at least 15 to 30 minutes before your appointment, allowing ample time for traffic and parking. You will need this time to complete and sign any forms. Additionally, our staff will need this time to record and make copies of your insurance information. To access the patient history form for new patients, click Here. To save time during your office visit, you may complete these forms in advance and email it to [email protected] or fax them to 340-715-4313.

Please make sure you have your current insurance card and a photo I.D. (driver’s license or passport) when you arrive for your appointment.

Please understand your insurance plan and the requirements for coverage. You will need to know:

• If you need a referral from a primary care physician
• If your coverage has an annual deductible
• If your coverage has co-payment
• If your insurance plan covers an office visit if you have no medical symptoms
• If your insurance plan will cover a prescreening colonoscopy

Please be able to share information about all medications that have been prescribed for you and that you are currently taking.

For Established Patients:

Each time you visit our office, please make sure that we have your most current insurance information and demographic information on file. It is important that we have your correct phone numbers, so that we may call you with lab results and other information pertaining to your health.

Please arrive at least 15 minutes prior to your appointment, allowing ample time for traffic and parking.

Please be sure to update us on the following if it changes between visits:

• Any new medications that have been prescribed for you and that you are currently taking
• Changes in your phone numbers
• Changes in your insurance
• Changes in your mailing address